"MARS' expertise is unmatched in the industry. Their knowledge of third party payers and infusion related products is what makes the difference. A balance between professionalism and aggressive collection management is how they achieve results. This company is highly recommended for accounts receivable recovery."
Success StoriesHome infusion company closed billing office due to staffing issues, aged AR, and payer problems. Outsourced entire billing/collection functions to MARS. Outcome: Reduced DSO to 58 days (from 110 days) – reduced AR > 360 to 11% (from 21%) Read More
MARS GETS RESULTS
OPTIMAL HEALTH SERVICES
"A period of major sales growth, posed a challenge for our billing & reimbursements group. Our team did a good job keeping 'new' receivables current, but collecting on the older A/R posed a challenge. This is where MARS came in. Their team of knowledgeable A/R & collection experts provided a booster shot to our A/R department, they were able to collect on 'older' amounts that would have not been cost-effective to do ourselves. Going with MARS was one of our best outsourcing decisions."
NEIGHBORCARE (OMNI CARE)
"The MARS team is a professional, customer sensitive organization, willing to listen and modify processes where it makes business sense, to fit the needs of the particular receivable situation. MARS is a successful business partner with my organization, assisting with cash recovery efforts whether the AR was acquired through a business merger, billing system consolidation, or through day to day billing activities. They truly understand the healthcare business."
"I have had the opportunity to work with MARS for some time and have found their service to be beyond that of any collection agency. Of particular interest has been the fact that MARS embraces and adopts their client communications style especially in relation to the patient A/R matters that can compromise a provider's market position. I recommend MARS to any healthcare provider that wishes to enhance cash flow through single payer or general initiatives where outsourcing is an option."
GENTIVA HEALTH SERVICES
"Gentiva began referring accounts to MARS in 2001. The implementation process went very smoothly as a result of MARS' flexibility in accepting account data, and willingness to subscribe to our systems, processes and procedures. They have been very supportive of our needs in order to maximize our benefit from the relationship. Their reporting is excellent. Most importantly, they are very effective at collecting money."
"I’d like to add that MARS will be our first choice for any outsourcing in the future....
CRITICAL CARE SYSTEMS / CCS
"MARS has done an outstanding job with some very old receivables for us. Their approach - which is to fully review all charts sent to them for collectibility, report on their findings and then proceed to collections - is thorough and the work is excellent. They have been responsible for collecting 81% of the very old account balances we submitted to them. I would recommend their work highly."
BEVERLY / MODERN HEALTHCARE
“We have dealt with several collection and billing outsourcing agencies, and the MARS team is, by far, the best in the industry. Results are coupled with unmatched professionalism, promptness, and great communications. Every scenario from bankrupt PPOs to multi-million dollar assignments, have been realistically and enthusiastically addressed to a satisfactory result. Thanks for bailing me out numerous times and more importantly providing direction to our processes and expectations."