Client Comments...

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National Home Infusion Provider - Assistant Vice President, Financial Operations

"We began referring accounts to MARS earlier this year (2001). The implementation process went very smoothly as a result of MARS' flexibility in accepting account data, their supportiveness, and willingness to subscribe to our systems, processes and procedures. They have been very supportive of our needs in order to maximize our benefit from the relationship. Their reporting is excellent. Most importantly, they are very effective at collecting money."

Infusion Services - Assistant Vice President

"I'd like to add that if we ever consider outsourcing off site in the future, MARS will be our first choice. You run a very reputable agency and you are thought very highly of in the community."

National Healthcare Provider - Health Care Reimbursement Specialist

"I have had the opportunity to work with MARS for some time and have found their service to be beyond that of any agency. Of particular interest has been the fact that MARS embraces and adopts their client communications style especially in relation to the patient A/R matters that can compromise a provider's market position. I have also seen results where typical collection agencies have failed. Their professional and non-adversarial approach is a proven method that renders a higher percentage of outcomes than any hard-core approach. I recommend MARS to any healthcare provider that wishes to enhance cash flow through single payer or general initiatives where outsourcing is an option."

National Healthcare Provider - Vice President of Reimbursement

"The MARS' team is a professional, customer sensitive organization, willing to listen and modify processes where it makes business sense, to fit the needs of the particular receivable situation. MARS is a successful business partner with my organization, assisting with cash recovery efforts whether the A/R was acquired through a business merger, billing system consolidation, or through day to day billing activities. They truly understand the healthcare business."

National Healthcare Provider - Vice President of Reimbursement

"In various senior level positions, I have dealt with several collection and billing outsourcing agencies. The MARS team is, by far, the best in the industry. Results are coupled with unmatched professionalism, promptness, and great communications. Every scenario from - bankrupt PPOs to multi million dollar assignments - have been realistically and enthusiastically addressed to a satisfactory result. Thanks for bailing me out numerous times and more importantly providing direction to our processes and expectations."

National Healthcare Provider - Vice President Of Reimbursement - Regarding "Patient Pay" Accounts.

"I think they are very responsive to our customer's needs, we rarely get a call here because MARS was unable to effectively handle a customer. I have QA'd their invoices over the year and find their billing practices are clean and efficient. No customer complaints have been received which was a frequent issue with any other collection agency we dealt with."

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